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Cookie Policy

Last Updated: October 30, 2025

1. Introduction

This Cookie Policy explains how Frostylane ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Privacy Policy and Terms of Use.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time through our cookie consent tool or your browser settings.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies serve various purposes, including:

  • Remembering your preferences and settings
  • Enabling website functionality
  • Analyzing how you use our website
  • Improving your user experience
  • Delivering relevant content and advertisements

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not function correctly without them.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains your browsing session Session

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

Cookie Name Purpose Duration
_ga Distinguishes unique users 2 years
_gid Distinguishes unique users 24 hours
_gat Throttles request rate 1 minute

3.3 Marketing Cookies

These cookies track your online activity to help deliver more relevant advertising or limit how many times you see an advertisement. They may be set by us or third-party providers whose services we use.

Cookie Name Purpose Duration
_fbp Facebook advertising tracking 3 months
ads_prefs Stores advertising preferences 1 year

3.4 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized features.

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are set directly by our website. We use these cookies to remember your preferences and provide core website functionality.

4.2 Third-Party Cookies

Third-party cookies are set by external services we use on our website. These may include:

  • Google Analytics: For website traffic analysis
  • Social Media Platforms: For social sharing functionality
  • Advertising Networks: For delivering relevant advertisements

These third parties have their own privacy policies governing their use of information.

5. Session Cookies vs. Persistent Cookies

5.1 Session Cookies

Session cookies are temporary cookies that expire when you close your browser. They help us track your actions during a single browsing session.

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them. They help us recognize you when you return to our website and remember your preferences.

6. How to Manage Cookies

6.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change these preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies
  • Receive notifications when cookies are set

6.3 Browser-Specific Instructions

For detailed instructions on managing cookies in specific browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions

6.4 Mobile Devices

For mobile devices, cookie management options are typically found in your browser's settings menu. Consult your device's help documentation for specific instructions.

7. Impact of Disabling Cookies

While you have the right to block or delete cookies, doing so may affect your experience on our website. Disabling certain cookies may result in:

  • Reduced website functionality
  • Inability to save preferences
  • Need to re-enter information on each visit
  • Less personalized content
  • Difficulty accessing certain features

Necessary cookies cannot be disabled as they are essential for website operation.

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

8.1 Web Beacons

Small graphic images (also known as pixel tags) that help us analyze user behavior and measure the effectiveness of our content.

8.2 Local Storage

HTML5 local storage that allows us to store data locally within your browser for improved performance and functionality.

8.3 Device Fingerprinting

Techniques that collect information about your device configuration to create a unique identifier for analytics purposes.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect your cookie preferences as set through our consent tool.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this policy and may provide additional notice through our website.

We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Your Rights

Under the Privacy Act 2020 and other applicable data protection laws, you have rights regarding your personal data collected through cookies, including:

  • The right to access information about cookies we use
  • The right to withdraw consent for non-essential cookies
  • The right to request deletion of data collected through cookies
  • The right to object to processing for marketing purposes

12. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Frostylane

Level 1/1024 Ann St, Fortitude Valley QLD 4006

+61736073800

13. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

  • New Zealand Privacy Commissioner: www.privacy.org.nz
  • All About Cookies: www.allaboutcookies.org
  • Your Online Choices: www.youronlinechoices.com

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